.: BridgeTrak Help Desk Software 8.0 Build 177
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Comprehensive trouble ticket tracking software for help desks and call centers. User-friendly interface offers, dashboard view, customizable screens, multiple layer issue status tracking, issue folder filing system, hierarchy issue structure, skills based assignment of issues, custom and required user fields, knowledgebase (including HTML editor), product and contract tracking, reports, queries, etc. Expansion modules run as set-and-forget services and are available for customer self-help via the Web, auto issue escalation, advanced data searches, Active Directory integration, Active Directory single sign-on, automatic email receive to convert emails into issues.
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Size |
54.66 MB |
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License |
Demo |
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Price |
995.00 USD |
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Category |
Business & Finance / Others |
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Operating System |
WinXP,Windows2000,Windows2003 |
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Developer |
ScriptLogic (Pittsburgh PA Office) |
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Program system requirements: Pentium Processor1 ghz+, 512MB RAM, 100mb New in this version: Version 8.0 offers a number of new product features, enhancements and integration with Microsoft Outlook and ScriptLogic's Desktop Authority remote management functionality. New features include a dashboard, drag and drop customization, Active Directory single sign-on, and more. |
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Screenshot: |
File size 54.66 MB |
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