.: Computer Support
LanHelpdesk 05.18.04
This stand-alone helpdesk solution is based on end-users submitting wizard-based Trouble Tickets directly from their computers. Users select from any of a large number of common computer problems, each of which requires the user to answer a series of relevant questions about the selected problem type. As the Trouble Ticket is sent, the local computer is automatically inspected, and dozens of relevant pieces of information.
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Computer Information Help Center 1.0
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Public Folder HelpDesk for Outlook 9.2.5
Collaborate on helpdesk tickets in Outlook. Create tickets from email or web. Describe problems using attached files and rich text. Sort tickets. Get information from the Outlook contacts or the GAL. Open tickets are stored in Outlook and in an Access or SQL database. Closed tickets are retained only in the database but can be searched and re-created in Outlook if needed. Mail conversations can be tracked. Statistics tool and knowledge base. PDA.
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Live PC Support 1.0
Live PC Support makes it possible to get comprehensive technical support for just pennies a day. It's like having a dedicated support expert by your side 24/7. Get everything from virus removal to PC tune-ups to printer and email set-up. Keep your computer secure from hackers, malware, and viruses. Our support experts will diagnose and remove all threats from your PC. Now available in a free 30 day trial!
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