.: VersaSRS HelpDesk 3.2.3
versaSRS Help Desk provides a flexible and scalable solution for managing help desk and service request processes and providing cost effective solutions to end users and customers. Although a browser-based application, versaSRS Help Desk does not look like a traditional Webpage, instead it has been designed to work as a desktop application, providing the benefits of an intuitive interface with the latest advancements in browser technology. versaSRS Help Desk Key Features: Thin Client Technology (100% Web Browser-based); Fully email enabled; Searchable Knowledge Database; Full Management Assign Capabilities; File Attachments; Report Writing; Fast Issue Logging; Easy Re-Assignment to an Individual or Skill Group; New Issue and Due Date Alerts; Escalations; Parent / Child Relationships; Work Requests (Actions); Action Escalations; Billing Module; Asset Management; Contacts Manager; Automated email and Watcher Notifications; Customizable Prioritisation of Issues; Comprehensive Audit Trail and History; Comprehensive Templating capabilities; Scheduler; Event Manager; Customizable System Labeling; Customizable Look-up-lists; Customizable Forms Creation; and much much more...
|
Size |
7.31 MB |
|
License |
Freeware |
|
Price |
0 USD |
|
Category |
Business & Finance / Project Management |
|
Operating System |
Windows2000,WinXP,Windows2003 |
|
Developer |
VersaDev |
|
Program system requirements: MS Win 2000/XP/2003 Server, IIS, .Net 1.1, MS SQL Server 2000 or Free MSDE New in this version: NEW VERSION 3.2.3 RELEASE - FREE Version - 2 Operator/Technician Licenses |
|
Screenshot:
|
Download NowFile size 7.31 MB 
Buy Now |
| help desk,
service request,
incident,
issue,
service,
web based,
thin client,
browser based,
call centre,
contact centre,
issue tracking,
self help,
support,
case management,
issue management,
crm,
|
|
.: Top Project Management / Business & Finance programs
.: New Project Management / Business & Finance programs
|
|
1)
2)
3)
4)
5)
6)
7)
1)
2)
3)
4)
5)
6)
7)